Shipping Policy
Shipping Policy
At House of Eutony, we strive to deliver your purchases in a timely and efficient manner. We are proud to partner with Shiprocket and other third-party shipping providers to ensure a smooth and reliable shipping experience.
Processing Time
Order Processing: Orders are processed within 1-2 business days. Please note that orders are not processed on weekends or holidays.
Order Confirmation: Once your order is placed, you will receive a confirmation email. When your order is shipped, you will receive another email with tracking information.
Shipping Methods and Delivery Times
Standard Shipping: Typically delivered within 5-7 business days.
Express Shipping: Typically delivered within 2-3 business days.
Note: Delivery times may vary depending on your location and shipping partner’s conditions.
Shipping Rates
Standard Shipping: As per Standards
Express Shipping: As per Standards
Free Shipping: Available on First orders and for others standard shipping only.
International Shipping
We currently do offer international shipping. As per Shipping partners charges
Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. You can track your order on the Shiprocket website or the respective third-party shipping partner’s website.
Shipping Restrictions
We do not ship to P.O. Boxes or APO/FPO addresses.
Certain items may have shipping restrictions due to size, weight, or destination regulations.
Delivery Issues
Delayed or Lost Packages
If your package is delayed, please refer to the tracking information provided. For any issues, contact our customer support team at [your email or phone number].
If your package is lost, we will work with Shiprocket and other third-party shipping partners to locate it. If it cannot be found, we will reship your order at no additional cost or provide a full refund.
Damaged Packages
If your order arrives damaged, please contact us within 48 hours of delivery with photographic evidence. We will arrange for a replacement or refund.
Returns and Exchanges
For information on returns and exchanges, please refer to our Return Policy.
Contact Us
If you have any questions or concerns about our shipping policy, please contact us at:
Email: info@houseofeutony.com
Phone: 9769553000
We appreciate your business and look forward to serving you again soon!
Thank you for shopping with House of Eutony.